RewireBox Learn Center
Short, practical guides to every part of the product — each one written against the screen you’re actually looking at, and illustrated with real screenshots of it. Written for the person at the front desk, not for a developer.
- Getting startedFrom signing up to taking your first booking — in the order that actually works, what the sample salon is for, and what to skip until later.Set the salon up
- PlaybooksSetting RewireBox up for your kind of salon — the menu, the booking rules, the forms and the AI moments that suit the work you actually do.Find your kind of salon
- What’s new18 August 2026 — Back bar stays out of the checkoutSee what changed
Popular articles
- Getting around the calendarCalendar · Day, week and agenda views, what the colours and pills mean, and how to filter the grid down to the people you actually care about.
- Book an appointmentCalendar · Click a slot, find or create the client, add the services, book. Plus what happens when the slot you picked isn't ideal.
- Find a clientClients · Searching by name, email or phone, and narrowing a long list down with filters when you don't know who you're looking for yet.
- The client recordClients · The four numbers at the top, the four tabs underneath, and how to read someone's whole history with you in about ten seconds.
- Getting around the inboxInbox · One list, one thread, one client card. How to read the list at a glance and tell instantly which conversations still need something from you.
- Reply to a clientInbox · Answering by text or email, leaving a note for the team instead, and starting a conversation with someone who hasn't messaged you first.
Start here
New to RewireBox? Set the salon up and get through your first week.
Run the day
The screens the front desk lives on, from open to close.
- CalendarThe screen your front desk lives on. Booking, rescheduling, blocking time out, and reading the day at a glance.9 articles
- ClientsEveryone who books with you, everything you know about them, and how to find the right one in two seconds flat.8 articles
- InboxEvery conversation with every client in one place — texts, emails, the website chat and the client portal — and one box to answer them all from.6 articles
- TasksThe short list of things somebody has to do today that isn't an appointment — the ones you write down, and the ones the product raises for you.2 articles
Get paid
Taking the money, and everything a client can buy that isn't a service.
- SalesThe till. Ringing up a visit, taking the money, splitting a family onto one bill, and putting things right when they go wrong.9 articles
- PaymentsCard payments end to end — connecting your account, the reader on the desk, what lands in your bank, and what to do when a client disputes a charge.6 articles
- Cash drawerThe physical money — opening a shift with a float, counting it down at close, and what to do when the count doesn't match.4 articles
- Gift cardsSelling credit now for a visit later — at the desk, on your website, and the balance that follows the card around until it is spent.5 articles
- MembershipsRecurring plans your regulars pay for every month — what they get, how the money is collected, and what happens when a card stops working.6 articles
- PackagesPrepaid bundles — six blow-dries, ten sessions, a course of treatments. Selling them, redeeming them, and knowing what you still owe.4 articles
Get booked
Everything your clients touch — booking, the portal, chat, forms and charts.
- Online bookingYour public booking page — what clients can book, the rules it follows, and how to stop it filling your day with visits that never turn up.7 articles
- Client portalThe page your clients get by link — no password, no app. What they can see, what they can change themselves, and what still comes to you.4 articles
- Web chatThe chat bubble on your website — who answers it, what it can answer on its own, and how every conversation reaches your Inbox.4 articles
- FormsConsultation forms, consents and waivers — built once, sent before the visit, and signed on the client's own phone.4 articles
- ChartingThe stylist's record of what actually happened — formulas, observations and aftercare, kept visit to visit so the next appointment starts where the last one ended.4 articles
Grow
Filling the diary: campaigns, automations and offers.
- CampaignsOne-off messages to a group of clients — a promotion, an announcement, a nudge to the people you haven't seen in a while.4 articles
- FlowsMessages that send themselves when something happens — a first visit, a birthday, ninety days of silence — set up once and then left alone.5 articles
- OffersDiscounts, promo codes and the reward that goes out when a client sends you a friend — plus how to tell whether any of it paid for itself.3 articles
Back office
Your team, their hours, their pay, your stock and your numbers.
- StaffEveryone who works for you — adding them, letting them sign in, what each person can see, when they work, and how it all reaches their pay.6 articles
- Time clockWho was actually here, and for how long — clocking in and out, fixing the days someone forgot, and the hours that become pay.4 articles
- PayrollWhat everyone is owed and why — commission, hourly, salary, tips — worked out from the visits and sales that already happened.8 articles
- ProductsThe retail shelf and the back bar — what you carry, what's left, what to reorder, and how a bottle gets onto a client's bill.6 articles
- ReportsEvery number the salon produces, and the fastest way to the one you want — including asking for it in a sentence.7 articles
Set up
Your menu, your rules and every setting behind them.
Playbooks
Setting RewireBox up for your kind of salon, start to finish.
AI in RewireBox
What the AI does, what it costs you, and where it shows up.
Can’t find what you’re looking for?
Book a 20-minute walkthrough and we’ll answer it on a screen share — or start free and try it on your own salon’s data.