Sales
The till. Ringing up a visit, taking the money, splitting a family onto one bill, and putting things right when they go wrong.
At the till
- Take a paymentFrom the chair to the till — starting a checkout, building the cart, adding a tip, and taking the money by cash, card or gift card.
- One bill for several appointmentsA mother paying for herself and her two daughters shouldn't be three separate checkouts. Put every visit on one bill and take the money once.
- Change a price or give a discountCharging something other than the list price — a one-off adjustment, a percentage off, or a goodwill gesture — and leaving a reason behind it.
- Adding a fee or an extraPutting something on the bill that isn't a service or a product — and the three other things the cart will offer you while you're there.
After the sale
- Refunds and voidsTwo different ways to undo a sale, for two different situations — cancelling one that never really happened, and giving money back on one that did.
- Who did what on a saleThe History panel on any sale — who opened it, who took the money, who changed a price, and when. What it can tell you, and the two things it can't.
- ReceiptsSending one, sending it again, sending it somewhere else — and what's actually on it.
Watching the numbers
Can’t find what you’re looking for?
Book a 20-minute walkthrough and we’ll answer it on a screen share — or start free and try it on your own salon’s data.