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Book an appointment

Click a slot, find or create the client, add the services, book. Plus what happens when the slot you picked isn't ideal.

2 min readUpdated August 5, 2026

Booking is the single most repeated thing anyone does in RewireBox, so it's built to be fast: the fewest possible decisions, and none of them made twice.

The quick way

  1. 1

    Click the slot you want. Any empty cell on the grid. The panel opens with the date, time and stylist already filled in from the cell you clicked — all three still editable if you got it slightly wrong.

    The new appointment panel open beside the calendar, with fields for the client, the services, the stylist and the time.
    The booking panel opens beside the grid — the calendar stays visible behind it.
  2. 2

    Find the client. Start typing a name, email or phone number. If they're new, add them right here without leaving the calendar — you only need enough to identify them, and you can fill in the rest later.

  3. 3

    Add the services. Pick from your service list. Each one shows its price and duration, and the appointment stretches on the grid as you add them. Multiple services run back to back.

  4. 4

    Book it. The appointment appears on the grid as Unconfirmed, and the client's confirmation goes out — with a link where they can confirm the appointment themselves, which flips it to Confirmed on your calendar.

That's the whole flow. There's no separate "save then notify" step and no confirmation screen to click through.

Starting from the button instead

If you'd rather not hunt for a specific cell, the New appointment button in the toolbar opens the same panel with sensible defaults you can change. It's the same panel and the same result — just a different way in.

The small arrow next to that button holds the other two things you can put on the grid:

The dropdown next to the New appointment button, offering Block time and Repeating appointment.
The arrow beside New appointment holds the other two things you can add to the grid.

Block time reserves a stylist's time without it being a client appointment — lunch, a meeting, a training afternoon. Repeating appointment sets up a client who comes in on a rhythm. Both have their own guide: Blocking time and repeating appointments.

When the slot isn't perfect

Two things worth knowing:

If the time you picked falls outside that stylist's working hours, the panel tells you at the bottom before you commit. It doesn't stop you.

Common questions

Can I book a client outside a stylist's working hours?

Yes. You'll see a warning in the panel before you book, but it's a warning, not a wall. Real salons squeeze people in, and software that refuses to let you is software you end up working around.

Can one appointment have more than one service?

Yes. Add as many as you need and they run back to back, with the total duration and price adding up as you go.

Does the client get told automatically?

Yes — a confirmation goes out when you book, as long as that client has appointment messages switched on in their record. The message carries a link where they can confirm, reschedule or cancel themselves. If they're standing right in front of you, untick "Send the client a booking confirmation" before you book.

What if the client isn't in the system yet?

Create them without leaving the calendar. The client field lets you add someone new inline, so you're not abandoning a half-finished booking to go to the Clients screen.

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Can’t find what you’re looking for?

Book a 20-minute walkthrough and we’ll answer it on a screen share — or start free and try it on your own salon’s data.