Connect your payment account

A client hands over a card, and the checkout screen offers cash and gift cards and nothing else. Nothing is broken — the card buttons only exist once your payment account is connected, because a button that can't work is worse than no button at all.

That connection is a one-time job, and it's the first thing to do in RewireBox if you intend to take cards.

Connecting

Settings → Payments.

The line at the top of the card is the whole status in one sentence:

• Connected — you can take card payments. Card tiles are live at checkout.
• Your Stripe account isn't finished. Stripe has what it needs to start but not to finish. Press Continue Stripe setup and give it the rest.
• No Stripe account connected yet. Nothing has been started.

You may also see (payouts not yet enabled) beside the connected line. That means you can take money but Stripe can't send it to your bank yet — worth clearing before you take a busy Saturday's takings.

What it switches on

Connecting isn't only about the till. It's the gate on everything in RewireBox that touches a card:

• Card and Card reader at checkout.
• Deposits and card on file on your online booking page, and with them the no-show fee that charges itself.
• Memberships that bill a card every month.
• Your online shop — gift cards, packages and plans sold from a link.

Each of those is disabled with a note pointing back here until this is done, so you'll never switch on something that can't collect.

Where the money actually goes

Every charge is created on your Stripe account. You're the merchant on the statement, the money settles into your balance, and Stripe pays it out to your bank on its own schedule. Stripe's processing fee comes out of each charge, and RewireBox adds nothing on top of it.

That one design decision explains a lot of what follows — see Where the money lands for the payout side and Refunds and disputes for the other consequence.

Changing your details later

Your bank account, your business details and everything else Stripe holds are changed in Stripe, and Open Stripe dashboard on this screen takes you there already signed in. They're not stored here, so there's nothing on this screen to edit.

The second button, Re-run Stripe setup, does one narrow job: it re-requests the permissions your account needs to charge cards. That's the cure for card payments that worked last month and don't today, and it is not a way to change your details.