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Reports about your team

Who sold what, who worked when, and why those two reports sit behind a different gate from everything else.

2 min readUpdated August 14, 2026ManagersIncluded from Starter

Two questions come up about a team more than any others: who is bringing money in, and who was actually here. RewireBox answers them with one report each.

Both live under Staff in the report catalogue, and both are gated on your plan rather than only on your role — more on that at the end.

The Sales by Staff report: a horizontal bar chart of total sales per stylist above a table of service sales, product sales, total and item count for each.
Sales by Staff, last 30 days. The bars are ranked; the table carries the detail.

Sales by Staff

Service sales, product sales, the total and the item count, per person, over whatever period you set. The chart ranks them; the table gives you the split.

The split is the interesting column. Two stylists on similar totals can be doing completely different jobs — one on services alone, the other holding a service number up with retail. That difference is invisible in a total and obvious here, and it's usually the more useful conversation.

Watch the Unassigned row. It collects sale lines with nobody attached, which in practice means retail rung up at the desk without picking a staff member. Money sitting there isn't counting toward anybody's commission, and the fix is at the till rather than in the report.

Time Clock

Shifts, paid hours, unpaid break time, and two columns that are really alerts:

  • Still Clocked In — shifts with no clock-out in the period. A few mid-week are people still working. Several from a fortnight ago is someone who forgot, and every hour of it is wrong.
  • Rejected — shifts a manager turned down during review.

The chart plots paid hours, because that's what the report is about. Worth saying because the numbers most likely to catch your eye are the two alert columns, and they're the smallest ones on the page by design.

Why these two are gated

Both need Starter or above. On the Solo plan they aren't in the catalogue at all — not greyed out, not upsold, absent.

That's deliberate rather than mean. Per-person attribution on a one-chair salon is the owner's own sales with a name column added, and the Sales reports already answer that better. Hours worked is the same story when the only person on the rota is you.

Note that Time Clock is not a financial report — it's hours, not money — so it's one of the few reports somebody without financial access can open, provided the plan includes it. Sales by Staff is financial, and needs both.

Common questions

Is this the same as payroll?

No. These two report on what happened; payroll turns it into what people are paid. Sales by Staff is where you check attribution before a pay run — the payroll report is where the money gets worked out.

Someone shows as Unassigned. Who is that?

Sale lines with nobody attached — usually a retail item rung up at the desk without picking a staff member. It's worth watching: every dollar sitting in Unassigned is a dollar not counting toward anyone's commission.

What does "Still Clocked In" mean on the time clock report?

Shifts with no clock-out inside the period. A couple mid-week is just people still working. A pile of them from last month is somebody who forgot, and those hours are wrong until they're fixed.

Why is Time Clock in Reports if a stylist can see it?

Because it's hours, not money. It carries the non-financial permission, so it's one of the few reports someone without financial access can open.

Why can't I see either of these?

They need the Starter plan or above. On Solo they aren't hidden behind an upsell on every screen — they simply aren't in the catalogue, because a one-chair salon comparing itself with itself has nothing to compare.

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