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Block out time and set up regulars

Holding a stylist's time for something that isn't a client, and putting the clients who come in on a rhythm onto that rhythm automatically.

2 min readUpdated August 5, 2026

Not everything that takes up a stylist's day is a client. And not every client is a one-off. Both of these live behind the small arrow next to New appointment.

The dropdown next to the New appointment button, offering Block time and Repeating appointment.
Both live behind the arrow next to New appointment.

Blocking time out

Lunch, a team meeting, a training afternoon, a dentist appointment, a holiday. Anything where the answer to "can I book someone here?" is no.

  1. 1

    Choose Block time from the dropdown — or click the empty slot first and pick it from there, which pre-fills the date and stylist.

  2. 2

    Set who and when. The stylist, the date, and a start and end time.

  3. 3

    Say why, if it helps. The reason is optional and shows on the block itself. "Lunch" is worth typing; the team already knows what the striped band at 1pm means, but a block that says "Training — new colour line" saves someone asking.

  4. 4

    Pick a colour if you want it to stand out from the other blocks.

Blocked time renders as a striped band that can't be booked over — not by you, and not by a client booking online.

Clients who come in on a rhythm

A colour every six weeks. A cut every four. A massage on the first Tuesday of the month. Rebooking these one at a time is a small tax you pay dozens of times a week, and it's the reason regulars fall out of the diary — one missed rebook and they're gone for three months.

Repeating appointment sets the whole run up at once:

  1. 1

    Pick the client, the service and the stylist, the same as any booking.

  2. 2

    Set the start. The date and time of the first one.

  3. 3

    Set the rhythm. Repeat every N days, weeks or months. Every 6 weeks. Every 28 days. Every 3 months.

  4. 4

    Set an end date, or don't. Leave it empty for an open-ended standing booking.

Each occurrence becomes a real appointment on the grid — not a ghost or a placeholder. So they show up in everyone's day, the client gets their usual reminders, and you can move or cancel any single one of them without touching the rest.

If a generated occurrence would land on a day the stylist isn't working, that one is skipped rather than forced. The series carries on from the next valid slot.

Common questions

Can a client book online over blocked time?

No. Blocked time takes the slot out of circulation everywhere, including online booking. That's the whole point of it.

How far ahead can a repeating appointment run?

You set the rhythm — every N days, weeks or months — and optionally an end date. The interval itself caps at 90 days, 52 weeks or 12 months, which covers every real-world booking rhythm and stops a typo generating years of appointments.

What happens if one of the repeats lands on a day off?

That occurrence is skipped rather than being forced onto a day the stylist isn't working. The rest of the series carries on as normal.

Can I change just one appointment in a series?

Yes — each occurrence is a real appointment on the grid. Move it, cancel it or edit it exactly as you would any other, and the rest of the series is unaffected.

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