Choosing what clients can book

A stylist leaves and their name is still on your booking page. Or a service you stopped offering last spring is still taking bookings. Both come from the same question: what decides what's on that page?

Less than you'd expect, and that's deliberate — most of it is already true somewhere else in RewireBox, so there's nothing extra to keep in sync.

Services

Every active service appears. There is no per-service "show online" switch, and no separate online menu to maintain. If a service is active and its category isn't archived, a client can book it. A category with nothing active left in it drops off the page on its own.

That means archiving is your only lever, and it's a blunt one — an archived service leaves the desk as well as the page. Worth knowing before you reach for it, because the usual instinct is to look for a checkbox that isn't there.

Prices, durations and descriptions come straight from the service. Change one in Settings → Services and the booking page has it immediately.

Add-ons

Where a service has option groups, the flow gains a Customize step between Services and Provider. Only groups that are active reach it, and a group marked internal only never does — that's the switch for a customization your team uses at the chair but nobody should be picking online.

Your team

One checkbox, and it's on the person, not on this screen: Bookable online, in the Booking section of a staff member's record. Off, they never appear as a choice and their hours never fill a slot.

That's the switch to reach for when someone goes on leave, when a new hire isn't ready for strangers yet, or when a stylist is fully booked with regulars and you want the online page steering people elsewhere.

The "Anyone" option

Staff selection on this screen controls one thing worth thinking about: whether clients can book without naming a stylist.

Leaving it on nearly always fills more chairs. A client who wants Thursday at six and doesn't much mind who cuts their hair currently sees "nothing available" if their usual person is busy — with Anyone on, they see every stylist's free Thursday at six instead.

Underneath it, Assign no-preference bookings decides who actually gets the work: Randomly, or Whoever is least busy that day, among the staff free at that time.

Show staff gender is off by default and puts each stylist's gender on the public picker. Turn it on when your clients genuinely book on that basis; leave it off otherwise.