Selling gift cards and packages online
The shop page beside your booking page — gift cards, packages and memberships, bought without anyone calling you.
2 min readUpdated August 14, 2026Managers
It's the third week of December and the phone rings for the ninth time today with someone asking whether you sell gift cards. Every one of those calls interrupts a colour, and every one of them ends with taking card details out loud at a desk with clients sitting three feet away.
Your shop page answers all nine of them without you.
What's on it
Three things, each with its own switch on Settings → Online sales:
- Gift cards — any amount between the bounds you set, delivered by email to whoever the buyer names.
- Packages — a pre-paid bundle of services, credited to the buyer's account and drawn down as they're used.
- Memberships — a recurring plan, billed automatically from the card they sign up with.
Turn one off and its tile disappears. A salon that only wants gift cards online gets a page with one tile on it, not a page with two dead ends.
Turning it on
- 1
Connect card payments under Settings → Payments, if you haven't. Nothing here can be bought until that's done, so the switches stay disabled with a link to go and finish it.
- 2
Go to Settings → Online sales and tick what you want to sell.
- 3
Set your gift-card amounts — a minimum and a maximum. Buyers choose a preset or type their own figure inside that range.
- 4
Copy your shop link and put it where the calls come from: your website, your bio, the auto-reply on your phone in December.
The disclaimer
The same screen has a purchase disclaimer — a line shown at checkout and carried onto what the buyer receives. Expiry, transferability, whether a package is refundable: whatever you'd otherwise be explaining on the phone to someone who has already paid.
Write it once. It's the cheapest argument you'll ever avoid.
It's the same page as booking
The shop sits beside your booking page, on the same link and the same custom domain if you've set one up. Your booking page carries a Buy a gift card link at the bottom, so somebody who came to book and changed their mind about what they wanted doesn't have to go hunting.
Common questions
Where is my shop link?
Settings → Online sales, under Your shop link, with Copy and Open beside it. It also appears as a Buy a gift card link at the foot of your booking page, so anyone already there can find it.
Can I sell only gift cards?
Yes. Each of the three has its own checkbox on Settings → Online sales, and the shop only shows the ones you've turned on.
Why can't I switch any of them on?
Because nothing can be bought until card payments are connected under Settings → Payments. It's a real purchase with a real card, so there's nothing useful to switch on before then.
Can I set the gift card amounts people see?
Yes — a minimum and a maximum, on the same screen. Buyers pick a preset or type their own amount inside those bounds.
Does the recipient get the gift card automatically?
Yes, by email, with the balance ready to spend at the desk or against a booking. Nobody has to post anything.
Related articles
- Sell gift cards from your websiteGift cards · Switching the online store on, what the buyer fills in, and why the card they buy at midnight is the same card you sell at the desk.
- Sell a membershipMemberships · Putting a client on a plan at the desk — the card, the agreement, and the statuses that tell you it hasn't quite started yet.
- Booking from your own websiteOnline booking · The link, a Book Now button that opens on your own site, and putting the booking page on your own domain.
Can’t find what you’re looking for?
Book a 20-minute walkthrough and we’ll answer it on a screen share — or start free and try it on your own salon’s data.