Build a package
What goes in it, what it costs, and whether it expires — the three decisions behind a package that sells and doesn't cost you later.
2 min readUpdated August 14, 2026Managers · Owners
You want to sell a course of six. The screen asks three things — what's in it, what it costs, and how long they've got — and the third one is the one people get wrong.
Go to Packages → Plans and press New plan. As with memberships, you can start from scratch or have one drafted from a description and then edit every field.
- 1
Name it as a client would. "5-pack Blowout" is a thing someone can buy. "Package B" is not.
- 2
Add a service group. Give it a Group name, choose the Services in this group, and set the Quantity — how many sessions of it the package contains.
- 3
Set the covered value. Covered value ($) is what the package treats each of those sessions as worth. The plan's total price is built from the groups, so this is where the maths starts.
- 4
Choose the expiry. Expires is either never, or a number of Days after purchase.
- 5
Set the commission basis and service tax, then save.
Expiry is the decision
Never is the generous option and the expensive one. A package bought two years ago is redeemed at today's costs against today's rota, by a client who has long since forgotten they paid you.
Days after purchase puts a clock on it. Ninety days on a six-pack means roughly one visit a fortnight, which is a rhythm rather than a deadline. A year on a course of ten is loose enough that nobody feels rushed.
The number is a booking-rate decision, not an accounting one. Set it to the pace you actually want people coming in at, then say it out loud when you sell it.
Versions protect what people bought
Editing a saved plan makes a new version. Packages already sold keep the version they were sold under: their sessions, their covered values, their expiry.
That's why raising a price is safe. The client who prepaid ten haircuts owns ten haircuts, and no edit you make to the plan can quietly convert that into "ten haircuts' worth of the new price".
Archive does the same job for retiring a plan — it stops being sellable and changes nothing for anyone holding one.
Common questions
Can one package include different services?
Yes. Add a service group for each — three blow-dries and one cut is two groups in one package, each with its own quantity and covered value.
Should a package expire?
An expiry protects you from redeeming a two-year-old package at today's costs, and it gives clients a reason to book. It also makes people angry if nobody told them. Set one and say it at the desk.
What happens when I edit a plan?
You get a new version. Packages people already bought keep the version they were sold, so an edit can never change what someone already paid for.
What does covered value do?
It's what the package says each included service is worth. It drives the maths on redemption and, depending on the commission basis, what the stylist is paid.
How do I stop selling one without breaking existing packages?
Archive the plan. It comes off the list of things you can sell and every package already out there carries on exactly as before.
Related articles
- What a package isPackages · Prepaid sessions bought in one go — how they differ from a membership, and why a salon usually wants both.
- Sell a packagePackages · Taking the money now for the service later — at the till, online, or registered by hand as a gift.
- Redeem a package at checkoutPackages · Drawing a session down at the till, seeing what's left, and what happens when the last one is used or the clock runs out.
Can’t find what you’re looking for?
Book a 20-minute walkthrough and we’ll answer it on a screen share — or start free and try it on your own salon’s data.