What a package is
Prepaid sessions bought in one go — how they differ from a membership, and why a salon usually wants both.
2 min readUpdated August 14, 2026
A client is starting a course of treatments and would rather pay once than six times. You'd rather have the six payments now. That's a package.
They buy a bundle up front — six blow-dries, ten sessions, a course of facials — and draw it down visit by visit until it's gone.
Two screens, two nouns
Packages → Plans is what you sell. A plan is "5-pack Blowout, $180, includes five blow-dries". You build it once.

Packages is what people have bought. One row per client per purchase, with how many sessions are left and when it runs out.

The names are close enough to catch people out, so: if you're changing a price, you want Plans. If you're answering "how many does Nina have left?", you want Packages.
How it differs from a membership
Both let a client pay ahead. The difference is what happens next month.
A membership charges again. It's a standing arrangement, and it stops when somebody stops it. A package is bought once and runs down to zero, then nothing happens — there's no renewal to forget about and nothing to cancel.
That difference decides which one fits:
- Something with a natural end — a course of six, a treatment series, a wedding package — is a package.
- Something that repeats indefinitely — a monthly gloss, a fortnightly blow-dry — is a membership.
A client who stops paying a membership stops being a member. A client with three sessions left has three sessions left, whatever else changes.
What the money means
The money arrives before the service does. That's the appeal, and it's also the catch: an unredeemed package is work you have already been paid for and still owe.
That's not a bookkeeping abstraction — it's Saturday. Ten people with unused packages are ten appointments already paid for, competing for columns you can no longer sell. The outstanding packages report is where that liability is visible, and it's worth looking at before you sell a hundred of anything.
Common questions
Package or membership — which should I sell?
A package for a course of something with an end ("six sessions"). A membership for a habit with no end ("a gloss every month"). Packages suit treatments; memberships suit maintenance.
Does a package expire?
Only if the plan says so. A package plan either never expires or expires a set number of days after purchase, and you choose which when you build it.
Can a package be a gift?
Yes — a package can be registered to a client as a gift rather than a purchase, and it behaves the same once it's theirs.
What if the price of the service goes up?
The package holds a snapshot of what it was worth when bought. Someone who prepaid ten haircuts last year has ten haircuts, not ten haircuts' worth of this year's price.
Related articles
- Build a packagePackages · What goes in it, what it costs, and whether it expires — the three decisions behind a package that sells and doesn't cost you later.
- Redeem a package at checkoutPackages · Drawing a session down at the till, seeing what's left, and what happens when the last one is used or the clock runs out.
- What a membership isMemberships · Three words that get used interchangeably and shouldn't be — plan, membership, and the credit a member spends when they sit down.
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