Add a service

Q: Where do I find Services? It isn't with the other settings I use.

Two places, both correct. Apps → Catalog & Commerce → Services is the everyday route, and Settings → What you sell holds it alongside categories and fees.

Q: I have fifty services on a printed price list.

Use Add service → Paste a menu. Paste the list, check the table it comes back with, and importing creates any missing categories and the services under them in one go.

Four fields make a bookable service — name, category, price and duration. Everything else on the form is optional, and most of it stays empty.

3 min readUpdated August 15, 2026Owners · Managers

Someone asks for a service you don't have on the system yet. The whole job is four fields, and the form is longer than it needs to be because the rest of it is already answered.

You'll find the menu at Apps → Catalog & Commerce → Services, or at Settings → What you sell. Both open the same screen.

The RewireBox services screen: ten services in a table with their category, duration and price, above a search box and filters for category and status, with a summary reading ten services in four categories. — The whole menu on one screen, with what it adds up to on the right.

Adding one

1
Press Add service and choose Add one.
2
Give it a Name — what you'd say to a client, not an internal code. This is the wording that appears on your booking page.
3
Pick a Category. It's required, and the picker only offers categories that already exist, so on a new salon this is the field that sends you to Grouping your menu first.
4
Set the Price and the Duration in minutes. Duration is what claims the space in the diary, so it's the one worth getting close.
5
Press Add service.

The Add service dialog, empty: Name, Category, Price and Duration fields showing placeholder examples, a Suggest button beside the price, then sections for timing, payroll deductions, the cancellation fee and the deposit, with an Add service button at the foot. — Fill the top four. The rest of the form has sensible answers already.

Everything below those four fields already has an answer. Buffers and processing time are zero, the cancellation fee and the deposit both say Use the salon's policy, and the payroll deductions are blank. A service saved without touching any of it behaves exactly like the rest of your menu — which is the point. Come back for those when you have a reason, not before.

Suggest, beside the price, reads what you already charge across that category and proposes a figure with a short reason for it. It fills the box and stops there; nothing is saved until you press Add service, and typing over it is expected.

Pasting a whole price list

Add service → Paste a menu is the other route in, and it's the right one when you're moving a printed list across. Paste the text, press Extract services, and you get a table of every category and service it found, with prices, before anything is created. The button underneath counts what it's about to make — Import 12 services — and Start over throws the whole reading away. So a list that came back wrong costs you a read, not a cleanup.

Changing one later

Open a service from the list and press Edit, or use the ⋯ menu on its row. Same form, already filled in.

For a change that lands on more than one service — a five per cent rise across colour, fifteen minutes onto every balayage — Bulk edit takes it as a sentence and shows you the before and after for every service it would touch. You apply it from that table or you close it.

What the counts at the top mean

The line above the table is a summary of the menu itself — how many services, across how many categories. When something hasn't been booked in a while it adds a second figure for that, which is the one that implies an action. Filter the table and the line switches to describing the matches instead, so the number above the rows can never disagree with the rows.

Common questions

Where do I find Services? It isn't with the other settings I use.

Two places, both correct. Apps → Catalog & Commerce → Services is the everyday route, and Settings → What you sell holds it alongside categories and fees.

Do I have to pick a category?

Yes — a service can't be saved without one, and the category picker only offers categories that already exist. On a brand-new salon that means creating a category first.

I raised a price. What happens to the appointments already in the diary?

Nothing. An appointment carries the price the client was quoted when it was booked, so tomorrow's colour still rings up at yesterday's figure. New bookings get the new price.

What does Suggest do to my price?

It reads what you already charge for the other services in that category and proposes a figure with a one-line reason. It fills the box — it doesn't save anything, and you can type over it.

Can I delete a service?

You archive it rather than delete it, because sales and appointments in your history point at it. See Taking a service off the menu.

I have fifty services on a printed price list.

Use Add service → Paste a menu. Paste the list, check the table it comes back with, and importing creates any missing categories and the services under them in one go.

Can’t find what you’re looking for?

Book a 20-minute walkthrough and we’ll answer it on a screen share — or start free and try it on your own salon’s data.

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