Grouping your menu
Categories are how a client reads your booking page and how your calendar colours itself — and every service has to belong to one.
2 min readUpdated August 15, 2026Owners · Managers
A client opens your booking page and sees headings before they see prices — Hair, Nails, Skin & Body. Those headings are your categories, and they're the same ones your team reads down the calendar all day.
There are only two things to a category: what it's called, and an optional colour.

Adding one
- 1
Go to Settings → What you sell → Service categories.
- 2
Press Add category and give it a Name. This is client-facing wording — it's the heading they'll read.
- 3
Optionally paste a Color as a hex value like
#4F46E5. It has to be that format, six characters after the hash. - 4
Press Add category.
The colour isn't decoration. It tints that category's appointments on the calendar, so a colour day and a cutting day look different from across the room, and it travels through to your booking page beside the heading. Leave it blank and nothing breaks — the calendar falls back to its own palette.
Why every service needs one
The category field on a service is required, and the picker only offers categories that already exist. On a brand-new salon that means the first thing you make is a category, not a service. It reads like an extra step and it prevents the state that's actually painful: a menu of twenty services with nothing to group them by, on a booking page that's one long unbroken list.
What clients see
Your booking page draws one section per category, and inside each one, the services that are bookable online.
A category with nothing bookable in it doesn't appear. Not as an empty heading, not greyed out — it isn't drawn at all, because an empty heading is a dead end for someone trying to book. So when a whole section vanishes from your booking page, the thing to check is the status of the services inside it, not the category.
Renaming, and getting rid of one
The ⋯ menu on each row offers Edit and Delete.
A rename is safe. Services keep pointing at the same category, and the new name appears everywhere the old one did — including on visits already in the diary.
Delete is refused while any service still belongs to it that hasn't been archived, and it tells you so rather than failing quietly. That includes the staff-only ones, not just the ones clients can book. Move those services to another category first — that's an edit on each service, one at a time — or archive the ones you were retiring anyway, and then the delete goes through.
Common questions
Can a service be in two categories?
No. One service, one category. If a treatment genuinely belongs in two places on your price list, it is usually two services with different names and often different prices.
Do I have to set a colour?
No, and most salons don't. Without one the calendar still colours the appointment; it just uses its own palette instead of yours.
Why won't it let me delete a category?
Because services still point at it — including any staff-only ones, which are easy to forget. Move them to another category or archive them, and the delete goes through.
A category isn't showing on my booking page.
A category only appears online when it holds at least one service that is bookable online. An empty heading would be a dead end for a client, so it isn't drawn at all.
Can I decide what order the categories appear in?
Not from this screen. The category list and the booking page both order themselves, and there's no drag handle to override it.
Related articles
- Add a serviceServices · Four fields make a bookable service — name, category, price and duration. Everything else on the form is optional, and most of it stays empty.
- Choosing what clients can bookOnline booking · Which services show up, which of your team can be picked, and what "Anyone" really does to your diary.
- Getting around the calendarCalendar · Day, week and agenda views, what the colours and pills mean, and how to filter the grid down to the people you actually care about.
Can’t find what you’re looking for?
Book a 20-minute walkthrough and we’ll answer it on a screen share — or start free and try it on your own salon’s data.