Fees
Fixed charges that sit alongside the menu — a sanitation fee, a supply charge, a card surcharge — added by hand or put on every sale automatically.
2 min readUpdated August 15, 2026Owners · Managers
Not everything you charge for is a service. The sanitation charge on a colour, the $3 you add for a card, the supply cost on a treatment — they're fixed amounts that ride along on a sale, and they don't belong in your menu.
They live at Settings → What you sell → Fees.

Adding one
- 1
Press New fee.
- 2
Give it a Name — this is what a client reads on their receipt — and an Amount in dollars.
- 3
Pick a Type: Sanitation, Supply, Card surcharge or Other. These are labels for your own reporting; none of them changes how the fee behaves.
- 4
Decide the three checkboxes below, then press Add fee.
The three checkboxes
Add to every new sale automatically is the one that changes your day. With it on, the fee is appended as a line the moment a sale is started, so nobody at the desk has to remember it. With it off, the fee waits in the list until someone presses Fee at checkout and picks it.
Charge sales tax on this fee decides whether tax applies to the fee itself. A fee that already represents a pass-through cost usually shouldn't be taxed again; the list tags the untaxed ones No tax so you can see which is which without opening anything.
Enabled is the reversible off-switch. A disabled fee can't be added to new sales and stays exactly where it is on old ones — which makes it the right answer for anything seasonal, and much better than deleting and re-creating.
The list carries a tag for each of these, so Auto-add, No tax and Disabled are readable straight off the row.
Taking one away
The bin icon deletes a fee, and the confirmation says what actually happens: the fee is no longer available on new sales, and sales that already used it are unaffected. Your history stays readable. If you might want the fee back, untick Enabled instead — deleting and re-creating gives you a new fee your reports will count separately.
What a fee isn't
A fee here is a charge on a sale. It is not the money you take when somebody doesn't turn up — late-cancellation and no-show charges come from your cancellation policy, are worked out from the booked service, and happen without anyone pressing anything. Those live in Deposits and no-shows.
It isn't a deposit either. A deposit is collected at booking and comes off the bill at checkout; a fee is added to the bill.
Common questions
How does a fee get onto a bill?
Either you press Fee at checkout and pick it, or it's set to auto-add and it's already there when the sale opens.
Can a fee be a percentage?
No. A fee is a fixed dollar amount. A charge that scales with the bill is a job for the price of the service itself.
What's the difference between the four types?
Sanitation, Supply, Card surcharge and Other are labels, so your reports can tell one kind of charge from another. They don't behave differently.
Is this the same as a no-show fee?
No. No-show and late-cancellation charges come from your cancellation policy and fire on their own. A fee here is something you or the till put on a sale.
I deleted a fee. What happened to the sales that used it?
Nothing — they keep it. Deleting only takes it off the list of fees you can add to new sales.
Should I disable it or delete it?
Disable it if you might want it back. A disabled fee stays on past sales and out of new ones, and switching it on again is one checkbox.
Related articles
- Take a paymentSales · From the chair to the till — starting a checkout, building the cart, adding a tip, and taking the money by cash, card or gift card.
- Deposits and no-show protectionOnline booking · Taking money up front, holding a card against a no-show, and writing the policy that makes either of them stick.
- Add a serviceServices · Four fields make a bookable service — name, category, price and duration. Everything else on the form is optional, and most of it stays empty.
Can’t find what you’re looking for?
Book a 20-minute walkthrough and we’ll answer it on a screen share — or start free and try it on your own salon’s data.