Managing a membership themselves

"How many of my facials are left, and when does it come out?" Two questions, asked at the busiest moment of the day, about information the client already has access to.

What's on the page

Tapping Manage on a membership opens it. The panel at the top is the facts somebody rings up to ask:

Below that, What's included — one row per thing the membership entitles them to, with how many are left of how many, and when they expire. An entitlement that's already expired is struck through rather than hidden, so nobody is left wondering whether it was ever there.

Changing the card

Payment method lets them add a card or replace the one on file. It goes to Stripe the same way every other card does, so the number never reaches your salon or your screen — you see that a card exists, and its last four digits.

This is the quiet win of the whole page. A membership that fails to bill because a card expired is a membership somebody has to chase; a member who can fix it from their phone at eleven at night usually does.

Cancelling

Cancel membership is there, for an active or paused membership, and it does what it says. Before it goes through, the page states the two things a member needs to know: cancelling is immediate and can't be undone, and anything already included stays usable until it expires.

There's no pause on their side and no downgrade — those are conversations, and a client who asks for one is a client you can usually keep.