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Invite them to log in

Handing someone a sign-in — the invitation, the seven days it lives for, what the person on the other end sees, and how to chase or cancel it.

3 min readUpdated August 15, 2026Owners · Managers

A new stylist needs to see their own week on their phone. Adding them to the staff list didn't do that — a staff record makes somebody bookable, and an invitation gives them a way in.

The two sit side by side on Settings → Staff for exactly that reason: Add staff creates a person the calendar can book, Invite hands out a login. Plenty of people need one and not the other.

The Invite someone sheet open over the staff list: an email field, first and last name, and a Role picker set to Stylist with a line underneath saying what that role can reach, above a Send invitation button.
Four fields, and the one under Role tells you what you are actually handing out.

Sending it

  1. 1

    On Settings → Staff, press Invite.

  2. 2

    Type their Email. This is where the link goes, and it's also how RewireBox finds their existing staff record — put in the address already on that record and the two join up instead of creating a second person.

  3. 3

    Add a First name so the invitation has somebody to greet. Last name is optional.

  4. 4

    Choose a Role. Read the line underneath the picker rather than the name above it: that sentence is what they'll actually be able to reach, and Who can see what goes through all five.

  5. 5

    Press Send invitation.

The panel confirms where it went and reminds you the link works for seven days. You can send another straight away or close it — the person now shows in the staff list as Invited, and in a section above it called Invited, not joined yet.

Chasing it up

That section is the only place with the two actions the staff table can't offer. Each row carries the role you gave them and an honest badge — Expires in 5 days, or Expired in red once it's gone.

Resend mints a brand-new link and restarts the clock. That matters: the old link stops working the moment you press it, so it's the right button for a lost email and for a dead one. Cancel kills the invitation outright.

Once somebody accepts, the section stops mentioning them at all — it lists people who haven't joined yet, so it empties itself and disappears rather than sitting there as a permanent reminder of something that already happened.

What they see

The link opens a page with your salon's name on it, who invited them, and the role you chose. What happens next depends on them, and none of it asks them to work it out:

  • Already signed in as the invited address — one button, and they're in.
  • Signed in as somebody else — this is the forwarded-invitation case. The page says so plainly and offers to sign them out and back to this same link.
  • No account yet — they choose a name and a password (twelve characters minimum) and land inside the app already signed in, rather than being dropped on a sign-in form seconds after typing a password.

If the link is dead, the page says the same thing whichever way it died — expired, cancelled, or already used. It tells them what to do about it instead of what went wrong.

Common questions

Do I have to invite everyone?

No, and most salons don't. A stylist who never touches a screen needs a staff record so the calendar can book them, and nothing else. Invite the people who need to open RewireBox themselves.

How long does the link last?

Seven days. After that it stops working and so does anything you've already sent — Resend issues a brand-new link and starts the seven days again, which is also the fix for "I've lost the email".

They already have a RewireBox account. Is that a problem?

No. The page notices, asks them to sign in with the address you invited, and brings them straight back to accept. Nobody ends up with two accounts.

Does inviting someone use up one of my seats?

Yes — a seat is a person, and it's checked twice: when you send the invitation and again when they accept. Someone already on your staff list getting a login costs nothing extra, because they're already one person.

Can a manager invite people?

Yes, but not another manager. That option isn't in their list, because handing out manager-level authority is the owner's call.

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