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When someone leaves

Terminating a staff member, taking away a login, and which of the two you actually need — plus what stays behind either way.

3 min readUpdated August 16, 2026Owners · Managers

Someone hands in their notice on a Friday. There are two separate things you might want by Monday — them off the calendar, and them out of the software — and RewireBox has a different button for each.

Most of the time you want Terminate, because it does both.

The Terminate confirmation dialog for a staff member, warning that they won't be bookable or shown on the calendar and that their past appointments and history are kept, with Cancel and Terminate buttons.
The dialog says what survives, because that's the part people worry about.

Terminating

  1. 1

    Go to Settings → Staff and open the person, or use the menu on their row.

  2. 2

    Press Terminate.

  3. 3

    Read the confirmation — it tells you what stays — and press Terminate again.

Three things happen at once. They stop being bookable and drop off the calendar. Their time-clock PIN is released, so they can't clock in and the number is free for the next person. And their login is revoked: they cannot sign in to your salon any more, and the session they had open on their phone stops working.

That last one is the part worth stating out loud, because the obvious assumption is that archiving a record and closing an account are separate chores. They aren't — one action does both, and there is no second screen you need to remember on the day somebody leaves.

What stays behind

Everything that already happened. Their past appointments stay on the calendar where they happened. Their sales stay in the sales list, attributed to them. Their commission and tips stay in the pay periods that have already run, and in the ones you haven't run yet — a stylist who leaves mid-period is still owed the work they did, so payroll still has them.

This is why the button says Terminate rather than Delete. Nothing is removed; the record is closed. Last quarter's report says the same thing next year as it does today.

They also stop taking up a seat straight away, so hiring their replacement doesn't need a plan change.

Taking away only the login

The other button lives in Who can sign in on the same page, and it's called Remove access. It does exactly one thing: revokes the login. The person stays on your staff list, stays bookable, and keeps everything.

That sounds like a strange thing to want until you've needed it. A stylist who keeps working but shouldn't have the app any more. A manager stepping back to the chair. Somebody whose account you want closed today while the paperwork catches up next week.

The confirmation says the quiet part: they stay on your staff list — remove them from Staff as well if they've left. Two buttons, because they're two different decisions, and folding them into one would make you use the wrong one about half the time.

Common questions

Does terminating someone stop them signing in?

Yes. Terminating archives the staff record and revokes their login in the same action, so the session they had open stops working too. You don't need to do anything else.

Will I lose their history?

No. Past appointments, sales, tips and their pay history all stay exactly where they are. Terminating is an archive, not a delete — last quarter's numbers don't change because somebody left.

What about someone on maternity leave or a sabbatical?

Don't terminate them — there's no way back. Open their record and set Status to Inactive: they come off the calendar and out of online booking, they stop taking up a seat, and they keep their record, their login and their history. Set it back to Active the week they return.

Do they free up a seat?

Yes, immediately. Seats count people who are Active, so both a terminated stylist and one you've set to Inactive stop counting, and the next hire can take their place without a plan change.

Can I terminate myself?

You can archive your own staff record — useful if you've stopped taking clients — and it will not remove your ownership. "I'm no longer a bookable stylist" isn't "I no longer own this business".

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