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Who can see what

The five roles in plain English — what each one actually reaches, what none of them hide, and how to change somebody's after the fact.

3 min readUpdated August 18, 2026Owners

You're about to give the new front-desk hire a login, and the honest question is: what will they be able to see? Not "what does the permission table say" — what will actually open when they tap it.

There are five roles. Four of them are in this picker; the fifth is Owner, which is you, and which nobody can be handed.

The Role picker open on the invite sheet, listing Manager, Front desk, Stylist and Read-only over the staff list behind it.
Four to hand out. The fifth is Owner, and there is exactly one of those.

What each one reaches

Manager is everything except four things: setting anybody's pay, running a pay period, changing who can sign in, and the account-level settings that could close the business. A manager can read what people are paid; they can't change it. In practice this is the role for whoever runs the floor when you're not there.

Front desk is the till and the diary. Calendar, clients, checkout, the cash drawer, gift cards, memberships and packages, plus the whole shared inbox. They can see the non-money reports and not the money ones, and payroll, staff and your settings aren't in their menu at all.

Stylist is the calendar, clients and checkout, their own inbox threads, and clocking in and out. No cash drawer, no gift cards, no memberships, no team settings.

Read-only is a spectator: the calendar, the client list, and the non-financial reports. It changes nothing, anywhere. Note what that excludes — every report with money in it — so it is the wrong role for a bookkeeper and the right one for someone who just needs to see the diary.

The thing to know before you choose

A role decides which screens someone can open, not which rows they see inside them.

That is the single most important sentence on this page, because it's the one people assume the other way round. A stylist who opens the calendar sees the whole salon's day, not just their own column. A stylist who opens Clients sees every client you have, with their contact details and their history.

The inbox is the one place where "yours" is real: a stylist sees the threads they're part of and nothing else, while front desk and managers see all of them.

So if the reason you're reaching for a restrictive role is "I don't want them seeing everyone's clients", no role does that. What the roles genuinely protect is money, payroll, your team's pay, and the settings that run the business.

Changing somebody's role

The staff table is who works here. Who can sign in, just above it, is who holds keys — a shorter list, and the one where roles live.

  1. 1

    Go to Settings → Staff and find Who can sign in.

  2. 2

    Find the person. The picker beside their name shows their current role.

  3. 3

    Choose a new one. It takes effect immediately — there is no save button, because there is nothing else on the form to get wrong.

Two rows won't offer you a picker. Your own, so you can't quietly lock yourself out of your own business, and the owner's, because there is exactly one owner and transferring a salon isn't something the product does. Both show their role as a plain badge instead of a disabled control that would only raise the question.

Managers see this whole section, and see everybody's role, but not the picker or Remove access — deciding who holds keys stays with the owner.

Common questions

Can I build my own role?

No. There are five roles and they're fixed. That's a deliberate trade — a preset you can read in one line is worth more to most salons than a permission grid nobody audits.

Can a stylist see the whole calendar?

Yes. Roles decide which screens someone can open, not which rows they see inside them — so a stylist opens the calendar and sees everybody's day, and opens Clients and sees every client. The inbox is the one exception.

What happened to Junior stylist?

It's gone, and nobody lost anything. It granted exactly the same access as Stylist, so anyone who had it now shows as a Stylist and can do precisely what they could yesterday. Offering two names for one set of permissions only ever risked one thing — an owner believing they had restricted somebody when they hadn't.

Can my accountant have a login?

They can, but think about which role. Read-only can't open a single money report — it sees the calendar, the client list and the non-financial reports. An accountant who needs the numbers needs Manager.

Who can change somebody's role?

Only the owner. Managers see the list of who can sign in, and see what each person's role is, but the picker and the remove button aren't theirs.

I can't find the 'Who can sign in' section.

It appears once at least two people have logins. Until then the only member is you, and a section that lists one person — yourself — would be noise on a salon that has never invited anybody.

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