Add your team

Three things get tangled together here, and separating them is most of the job: being on the team, being bookable, and having a login. They're independent, and most first-week confusion comes from assuming they aren't.

Start with the record

Settings → Staff → Add staff. One name is the only thing the form insists on; everything else can follow.

Someone who never signs in — a chair renter, a Saturday junior — is still a full staff member. They hold a calendar column, take bookings and earn commission without an email address ever existing.

What a role does, and what it doesn't

When you do invite someone, you pick a role. It's worth knowing exactly what that buys, because the natural assumption is wrong.

A role decides which screens open. It does not decide which rows you see inside them. A stylist who can open the calendar sees the whole salon's calendar, not just their own column, and can open any client. What a role genuinely withholds is whole areas — the money half of reports, payroll, settings, refunds.

If you need somebody to see less than that, the answer today is which door you give them, not a filter inside the room.

Anyone can be booked for anything

There is no way to tie a service to a particular person. If somebody is active and a service provider, the calendar and your booking page will let them be booked for anything on your menu.

For most salons this matters less than it sounds — the desk knows who does what. It's worth knowing before you go live, though, because it's the kind of thing people assume is enforced and then discover on a Saturday.