Go live

There is a moment where the setting-up stops and the salon starts, and it's worth being deliberate about it rather than discovering on a Tuesday that something was missing.

The check

Settings → Setup health answers the only question that matters: can this salon take a booking and get paid for it?

It looks at four things — an active location, at least one active staff member, at least one active service, and a connected payment processor — and tells you in one line. If something's missing it says which, and the fix is a link rather than a hunt through twenty-two settings pages.

One extra check it runs is worth explaining, because it catches people: if you've set a fee to be added to every sale automatically but haven't connected card payments, it flags that too. The fee would go on the bill with no way to charge it.

Book yourself, once

Before anyone else uses your booking page, use it yourself.

Ten minutes doing this finds the two or three things nobody spots by reading settings — a service duration that's optimistic, a stylist with no hours, a category name that made sense internally and doesn't to a client.

What happens to your clients automatically

From the moment you're live, three things go out without you:

• A confirmation, when a booking is made or changed.
• A reminder 24 hours before, and another 2 hours before.
• Nothing else, unless you set it up. Marketing, review requests and rebooking nudges are all deliberate choices you make later.

Every one of those messages carries a link to the client's own page — no app, no password. They can confirm, move or cancel from it within the rules you set, which is the single biggest reduction in phone calls the product offers.

All of it is adjustable in Settings → Notifications, including the timings and switching either reminder off entirely.

What to tell your clients

Keep it short and lead with what's in it for them:

We've moved to new booking software. You can book, change or cancel online here — no app and no password needed — and you'll get a reminder before your visit.

Put the link in your Instagram bio, your Google Business listing and your email signature. Those three carry more bookings than any announcement post.