Where your salon operates

Your salon has a location from the day it's created, and everything about where sits on it: the street clients walk to, the number they call, and the timezone that decides what time an appointment is. That last one is worth the trip on its own.

Settings → Locations lists what you operate: each one's name, town, timezone and status, with a row menu for editing it and for closing it.

The one you already have

Open the row menu beside your salon and press Edit. You get the form below — the same seven fields whether you're changing the location you have or adding another — and two of them change how the product behaves.

• Name — what staff pick from a list all day. Make it the thing they say out loud: Main Street, Northside, not Location 2.
• Timezone — the one that matters. It drives all scheduling at this location: what time an appointment is, when the day starts on the calendar, what a client is offered online. It prefills from wherever you're sitting, which is right for your first location and wrong for a branch in another zone, so check it rather than accept it.
• Address, city, state, ZIP, phone — how clients find you and reach you.
• Sales tax — the other one that changes behaviour. The percent charged on everything sold at this location. Leave it blank if you don't charge tax. Its own section is below.

Sales tax is set per location

Tax is a property of where the sale happened, so it lives here rather than on your business details — two shops either side of a state or provincial line charge different rates, and each one's rate is on its own row.

Type it as a percent: 8.25, not 0.0825. Leave it blank and nothing is charged, which is what every salon runs at until somebody sets it. It applies to services, to products, and to any fee you've marked taxable.

In the United States it's one field, and the number is yours to know — rates vary by state, county and city, and many states don't tax personal services at all, so RewireBox suggests nothing and charges exactly what you type. Your accountant's number goes in; that's the whole job.

In Canada the form already knows your province's regime and does more of the work. An HST province gets one field, suggested at the current combined rate and labelled HST; a GST-only province or territory gets GST at 5%; BC, Manitoba and Saskatchewan get two — GST plus PST (or RST in Manitoba) — and the receipt prints both lines the way the CRA expects. The suggestions are a starting point, not something written behind your back: what you save is what's charged, and a rate change by legislation is yours to apply.

A product can charge something different — Settings → Products, on the product itself, has a tax override for the odd item that isn't taxed at your normal rate. It overrides this figure for that product only; everything else keeps using the location's.

Adding another one

Add location opens the same form, empty. Running more than one location is a Scale feature, so on a smaller plan the button isn't there and a line where it would be names your plan, what it covers, and who to talk to. The screen itself stays — your address and your timezone are yours to edit whatever you pay.

Closing a site, and opening it again

A branch you've shut — for a fortnight's refit or for good — comes off the product from its own row menu: Deactivate. What that does is the whole point, so it's worth being exact:

• It comes off your online booking page. Clients aren't offered it, and if it was your only active site the page tells them to contact you directly rather than showing them a location with no times in it.
• It comes out of every location picker — the calendar, the new appointment panel, time blocks, recurring appointments, the waitlist, checkout, cash drawer sessions, the time clock, staff working hours, opening hours and the slot grid. Nobody can book or ring up a sale somewhere you've closed.
• Nothing already recorded moves. Every appointment, sale and till session still points at it, still reads correctly, and still counts in your reports.

The row keeps its place, dimmed, reading Inactive — and the same menu now offers Reactivate. That is why it stays on the list rather than vanishing: a location is never deleted, because a sale that happened nowhere is a worse problem than a branch you closed in March. Turning it back on puts it back everywhere, with its opening hours exactly as you left them, so check those before clients start seeing it again.

What a location can keep of its own

Two things, and both work the same way — a business-wide default, overridden per location where it needs to be:

• Opening hours. Your opening hours gains an Hours for picker once you have a location, switching between All locations (default) and that location's own week. A branch that opens Sundays sets it here and nowhere else. Special days work the same way.
• The appointment slot grid. Settings → Calendar → Time slots gains the same picker, so a site working in twenty-minute starts doesn't have to drag the whole business onto them. See Calendar rules.

Everything else is shared on purpose. One service menu, one price list, one client record, one booking link — because a client who visits both branches is one client, and a salon that has to maintain its menu twice will end up with two different menus.

What appears once there's more than one

The rest of the product notices quietly:

• Quick tools grows a Location picker, so marking the team not working for a holiday closure applies to the branch that's closing — Working hours and time off walks that tool.
• Cash drawer sessions belong to a register, and a register belongs to a location, so each site counts down its own till.
• Appointments and sales carry the location they happened at, which is what makes a per-site read of the numbers possible at all.